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The World & I eLibrary

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Frequently Asked Questions

Products

What are the products of The World & I Online?
Do you have a tutorial on how to use your site?
Are all of your articles available online?
Are all of the Teacher’s Guides available online?
   
Readership
What is the reading level of WorldandISchool.com?
Online Access
Are usernames and passwords case sensitive?
I forgot my username and password. How can I find out what they are?
I tried to read an article in your eLibrary but couldn’t. Why not?
Do you have a banner that our school can post on its homepage for easy access to WorldandISchool.com?
Teacher Access Codes
How can I create my Teacher Access Code?
Subscriptions and Purchases
How much does a subscription cost?
How do I renew my subscription?
How can our school upgrade from single-user to multiple-user access to your online site?
Is there a way that our school can arrange for a company or individual to sponsor a subscription to your site?
I couldn’t complete the process of signing up for a subscription. Was my credit card charged?
       
       

What are the products of The World & I Online?
Our three websites are WorldandI.com for the general public, WorldandISchool.com for K-12 schools, homeschoolers, and public libraries, and WorldandIJournal.com for colleges. Each site includes the complete collection of back-issue articles and special features and is tailored to the needs of its specific audience.WorldandISchool.com features core curriculum pages, Global Culture Studies, Special Collections and Reports by class, Teacher’s Guide lesson plans, interactive weekly Crossword Puzzles, our new World Gallery, and more.
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Do you have a tutorial on how to use your site?
Yes; go to the Teacher’s Corner page and click on the Tutorial icon to be taken to our interactive tutorial. You can also access our Tutorial page via the link near the top of the homepage. Our Tutorial provides a comprehensive guide to using our site, helping you to make the best possible use of your subscription.
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Are all of your articles available online?
All articles published since January 1986 are available online, with the exception of the few to which we do not own electronic rights. Every month, new content is posted and the content from the previous month’s issue is added to our archive. Click on “The World & I eLibrary” icon on the left side of the homepage to be taken to our archived content.
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Are all of the Teacher’s Guides available online?
Yes, all of the Teacher’s Guides since we began publishing them in 1992 are posted on our website.
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What is the reading level of WorldandISchool.com?
All contents of WorldandISchool.com are appropriate for middle and high school students. For elementary schools, our resource has been used primarily by teachers, but there are some new additions suitable for students in grades 4 and above, including the World Gallery, ESL and Spanish programs, Special Collections on Worldwide Folktales, the Civil War and more.
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Are usernames and passwords case sensitive?
No, they are not case sensitive.
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I forgot my username and password. How can I find out what they are?
Just click “Forgot Password?” in the Login box and submit your email address for your username and password to be sent to you automatically. If you don’t have an email address, call toll-free 866-211-6040.
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I tried to read an article in your eLibrary but couldn’t. Why not?
There are a few possible reasons. First, to view full text you need to be a subscriber. Second, if you are an individual subscriber, you may only be logged into our website from two places at a time. To view content from another location, simply sign out at your previous location. Third, you may have to enable your Cookies function, so that your computer can retain the memory of the username/password you type in. To check your Cookies function, just click on the URL below and look for the appropriate instructions.

http://webmaster.info.aol.com/cookieguide.html

If there is still a problem, please call toll-free 866-211-6040.
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Do you have a banner that our school can post on its homepage for easy access to WorldandISchool.com?
Yes! Just click on “Contact Us” at the bottom of the homepage, and then click on “Easy Link Banner” for instructions.
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How can I create my Teacher Access Code?
Each individual teacher can create his or her own access code; and this can be done by clicking on the “Teacher Register” link on the main Teacher’s Corner page. You will, however, need your institution’s unique Subscriber Number, which you can get from your Librarian/Media Specialist, or just call 866-211-6040 (toll-free) and we can look it up for you.
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How much does a subscription cost?
Just click on “Subscribe” at the top of the homepage to find the latest rates. Call toll-free 866-211-6040 to inquire about special discount rates for new and current subscribers.
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How do I renew my subscription?
Once you are logged in, click on “Renew” in the Login box in the upper left corner of the homepage, which will take you to a renewal form. You can then choose the option that is best for you.
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How can our school upgrade from single-user to multiple-user access to your online site?
If you would like to upgrade to a higher-level access, you may either check it on the renewal form from the “Renew” link in the Login box in the upper left corner of the homepage, or call toll-free 866-211-6040 to arrange it.
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Is there a way that our school can arrange for a company or individual to sponsor a subscription to your site?
Yes! We developed our Online Partners in Education program for that purpose. Just click on the Teacher’s Corner icon at the top right column of the homepage, and then click on “Sponsorship” in the lower right area to find instructions and handy materials to use.
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I couldn’t complete the process of signing up for a subscription. Was my credit card charged?
We apologize for any problems you encountered with the subscription process. The good news is that your credit card should not have been charged if you could not complete the sign-up process. Please try again, and be sure the data for all fields is valid. If the problem persists, email education@worldandi.com or call toll-free 866-211-6040 and we will check on it.
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